Looking for help with WM-DD33 Service

Discussion in 'Tech talk' started by Foxy, Dec 5, 2020.

  1. Foxy

    Foxy New Member

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    I am looking for someone to service my DD33

    It powers up and has the clicking but seems to lack power to play the tape.

    if anyone could point me in right direction that would be great.

    Thanks.

    CD452654-737B-4894-B340-262364548F46.jpeg 4B5E39E0-F7D8-4175-B91A-98DCEBC189CE.jpeg 3AE15DEC-8DC2-4FCB-9ACE-8E2354526D0C.jpeg 86710FE9-85F0-4BF2-BED5-6AEA6872967F.jpeg
     
  2. TooCooL4

    TooCooL4 Well-Known Member

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  3. Foxy

    Foxy New Member

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    Going to put this up for sale in market place.
     
  4. matic777

    matic777 Member

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    You need to replace the central gear
     
  5. Foxy

    Foxy New Member

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    Yes I know that. The whole unit needs a refurb.
     
  6. matic777

    matic777 Member

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    I can service it if you want
     
  7. Foxy

    Foxy New Member

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    Thanks for offer but has been sorted.
     
  8. audiodiplomat

    audiodiplomat New Member

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    Hi Foxy

    I too have a defective D33 that needs sorting with a speed problem (and a DC-2 also which has deteriorated in several areas). Previously, I dealt with those renowned specialists, Dr Walkman and Marian) but both usually have huge waiting lists and the cost of posting is quite high to boot. I’d be grateful for details of your repair service, what the problem was, how successfully sorted, and a reassurance that they handle equipment with kid gloves i.e.returned with no extra scratches or marks.

    Regards
     
  9. audiodiplomat

    audiodiplomat New Member

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    Hi

    What are these guys like regarding fixing Sony cassette Walkmans, and are their prices reasonable and is the equipment handled with care?

    Regards
     
  10. Foxy

    Foxy New Member

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    I went to Vic at Galaxy Repairs.
    He’s not cheap but did a good job.

    Customer service needs brushing up on as well.
     
  11. audiodiplomat

    audiodiplomat New Member

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    Thanks for the rapid response, Foxy. Without straying into litigious comments, what aspect of customer service needed improvement?
     
  12. TooCooL4

    TooCooL4 Well-Known Member

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    Ha ha good ol' Vic, I have known him for I guess more than 20 years. I get on with him well, he is a very nice guy.
     
  13. audiodiplomat

    audiodiplomat New Member

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    Advance warning for UK Walkman users who wish to send their defective players for repairs in EU-Lands. I sent 2 to Marian for various fixes, having used him successfully without a hitch a few years earlier. They are now holed up in Bratislava by Customs who seem to be following their French buddies attitude to our fish exports. They’re demanding written responses from Marian about the initial purchases. Marian feels that if I supply him with the original Ebay invoices, they’ll levy taxes on them. Ludicrous, as they’re only for fixing and returning to me. They’ve been “in custody” for nearly a week now! Marian and Leonardo might see their businesses drying up if their Customs continue to play hard to get.
     
  14. TooCooL4

    TooCooL4 Well-Known Member

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    That’s not good, as I have 2 personal stereo’s with Leonardo at the moment. :veryangry:
     
  15. audiodiplomat

    audiodiplomat New Member

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    As they’re already there, you should have less hassle (hopefully) getting them back than getting them there in the first place. I’ve now asked the British Embassy for help in this fiasco. Who’d’ve thought it?
     

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