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paypal help...

im.out.of.hear - 2011-01-07 10:28

hi i just logged into my paypal and got a message...they seem to think i'm a business but i'm not,all i've done is sold off a few boxes that i did'nt want anymore...

this is the message i got..what do i do ??
they asking my to select a business type,which do i select ??
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7 Jan 2011: You have received £1,650 or more in total payments to your PayPal account in this calendar year. PayPal is required by law to comply with European Union Anti-Money Laundering regulations by collecting information from customers when they receive more than £1,900 in total payments within a calendar year. Please go to the Resolution Centre for more information on what you need to do.

You've got until 22/05/2011 to provide the necessary information. Please complete this promptly. If you don't do so in time, PayPal is required by law to limit access to your account.

(Your case ID for this reason is PP-xxx-xxx-xxx-xxx.)

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How can I return my account to regular standing?

It's usually quite straightforward to take care of these things. Most of the time, we just need some more information about your account or latest transactions.

To help us resolve this issue, please visit the Resolution Centre.

We'll review the information you provide and email you if we need more details.

Once you have completed all the checklist items, your case will be reviewed by one of our Account Specialists. We will send you an email with the outcome of the review.

ffatlac3 - 2011-01-07 11:40

wouldn't worry too much mate,have you tried having one of ebays' "Live chat" sessions?..they'll put you right..just a formality really, I remember my Mrs had to do something like that a coupla years ago even thiugh she wasn't running a business Roll Eyes

penge - 2011-01-07 12:17

Don't worry Ghettoman it's normal. I know 1/2 doz people who have had to do this.
It's the law.

im.out.of.hear - 2011-01-10 05:01

still having hastles with my paypal guys,spent 3 days trying to sort it,but still no better off,said they wanted more details about me,but when i put my details in,it says my details didnt match there records,ridiculous...now its took me to a different page,now they want debit or credit details,which i dont have,i've always used my normal bank account for years with no problems,getting sick of em,nothing but hastle with paypal all the time..

penge - 2011-01-10 14:18

Not a scam is it Ghettoman?

baddboybill - 2011-01-11 00:59

You should call and speak directly to an actual person Big Grin

im.out.of.hear - 2011-01-20 07:29

bit of an update on my paypal account..
Since i did'nt have a credit/debit card,i obviously could'nt go any further with them,now i've had an email sayng my account is susspended,and my funds are being frozen,there is over £400 in my paypal and i cant even touch it..its my money but i cant have it,cant send it,cant spend it,but oddly enough it says i can still receive money,what a joke !! i have rang them to try and sort it out but they are just giving me the runaround,soo be careful guys,never keep to much cash in paypal,try and just pay stuff either direct debit or from your credit card,because you never know when paypal will screw you over !!
All i want now is my cash back and then they can keep the account,and stick it where the sun dont shine !!

walkgirl - 2011-01-20 07:32

I have no money so I canot help Confused

penge - 2011-01-21 01:25

Thanks for that Ghettoman, i did not know about the "my funds are being frozen" bit. Transfering mine right now, Thanks Penge

billy.the.binman - 2011-01-22 11:54

just get a bank a/c man with a card and get your cash back.

everyone has to do this process once youve chalked up a few coins through there. its not a scam its standard. not worth worrying about over £400, thats too much to loose

im.out.of.hear - 2011-01-22 12:16

hi andy/penge,badbill,flatlac3,nicole..after days of getting the run around on the phone,all because i've never had a debit/credit card,and i left it soo long without contacting them,i spoke to a person yesterday and expressed my total disgust with the lack of help..the guy i spoke to did'nt say much,just apologized,then asked me to give my details and confirm my bank account,then said he will sort it out..
Andy,yes thats what he said,told me they are not picking on me,its just a standard thing they have to do because i've recieved £1,900 in the last few months,which i obviously must have,does'nt feel like it though,i think half of it has gone back to them for fees,but yes finally its sorted out now man..i've never took any money to my bank from paypal before,because i used to spend my cash on more boxes or other stuff,but i think i will this time,i'm all out of buying boxes now,theres no more i really want now,i have my GF999,GF535 and Lasonic 975,i dont really want anymore,so i dont need it in my p.pal..

billy.the.binman - 2011-01-23 04:30

awesome, good news! get some pics of your 975 up!!!

im.out.of.hear - 2011-01-23 10:10

this is the only pic i took of the lasonic mate..not a very good lighting or backdrop